Dakota Auto Parts
"Jay Egge Automatic Service is considered one of the premiere transmission and driveline repair facilities in the Tri-State area and they live up to their reputation every day with excellent customer service and some of the best technicians utilizing state-of-the-art equipment in the industry. Todd, Joanne and their staff have invested a lifetime of experience into their business. In a world of corporate franchises, they truly are a family business that cares about you as much as they do your automobile"
Nordstrom's Automotive, Inc.
"Jay Egge Automatic Service has been a very important option for Nordstrom's since 1988 because when they analyze a product - whether it is for warranty or for something that didn't test well at our shop - they'll give us a very straight opinion about what is needed for the repair. And it doesn't mean just because they open up and look inside that it needs to be completely rebuilt. Sometimes they find small problems that can be fixed for a lot less expense and still have the unit be completely functional and operational as a good used unit for us. That's why we drive a lot of business to Jay Egge Automatic Service. There are a number of transmission businesses in our area. Jay Egge Automatic Service has proven to Nordstrom's that they want to work with us whether it is a partial repair, a welding job to fix a broken case, or a complete rebuilt unit that we may need for our installation and diagnostic center.
The Jay Egge namesake is one of great integrity and great respect in the Sioux Empire, and Todd and his crew have done nothing but build upon that good name. Jay Egge Automatic Service also keeps up on the oldest of units to the most modern, and does the necessary research to be a resource to us no matter what type of transmission is being worked on. They also work on differentials and transfer cases and other drive-train components to help us out. They've always treated us with respect and fairness that has gone a long way in building our relationship.
At the end of the day, with Jay Egge Automatic Service, the integrity, the solution-oriented repairs, and the satisfaction guarantee with the backing of the Egge family name, it's hard to beat. That sums it up for me. Great people, great repairs and great satisfaction."
Sioux Falls, SD
“I have sent all of my friends to Jay Egge Automatic Transmission since my first experience with them. They have always treated everyone fairly and stand behind their product. I sent a female friend who while driving called me and said something was wrong with her car and it wasn’t shifting right. She pulled in, Todd checked out her car, put a few quarts of fluid in and sent her on her way without a bill. He did recommend a transmission service when she returned from her trip. Another friend who is a fairly good mechanic was having trouble with his newer Malibu shifting. Todd went out on a test drive and diagnosed an engine miss from ear whenever it shifted rather than a transmission problem. Sent him on his way without a bill. They’ve overhauled several transmissions for other friends, two for me, and fixed some shift problems in my RV. No one I’ve ever sent there has ever gone anywhere else since. What sold me on Todd and the staff at Jay Egge’s was my first experience with them. Todd always says we’ll make it right if there are any problems, and he does. Without hassle, without fuss, and without another bill.
I have a 75 trans am that I’ve owned for twenty plus years and was my first car. I am restoring it and bought a VERY expensive overdrive transmission from the largest national company that builds a drop in overdrive transmission for my car (a 200-4r). They sold it to me as an overbuilt racing transmission that would last the rest of my life (they’re burying me in the car) and could take any abuse I could throw at it. I put a lot of miles going down the interstate that first year and had not yet spent any time on the track with it. A little over a year later, and less than 3000 miles, the transmission grenaded and left me on the side of the road. I called the big bucks national company. Oooh, they said. There is no mileage warranty on racing transmissions and it’s been a year since it went to you. You can remove it, pay to ship it here, pay the shipping back, and we’ll look at it. If there is anything covered by warranty we’ll fix it, but you’ll be responsible for the rest. So I ask them, let me get this straight, I pay a thousand bucks shipping back and forth, remove it and install it myself, send you a blank check, and you’ll give me back a fixed transmission that was never supposed to fail? Yeah right… I called around town, but no one wanted to touch it. I talked to Todd, he said hmm. We’ve never built that type of transmission up to that level, but we can do it. $1600. I was skeptical. I talked about what I expected the transmission to do and how it would perform. Todd said we can do that. I figured that was a little over my shipping costs to the national place and had little to lose. A couple of weeks later I picked up the car. It didn’t work like I expected. Todd said it probably needs this racing part, this part, and this one to do those things. I said ok, how much. Todd said we’ll make it right, don’t worry about it. I think they pulled that transmission out another ten times adding parts, rerunning it on their dyno, and retuning as each time you change a part on an overbuilt transmission, the shift points and tuning changes. Less than two months later I had a transmission that shifted better and performed better than the one from the national company. I was the essence of a picky customer and was still always treated like family. Five years later, 15000 miles, and enough full throttle runs that I should buy stock in BP, it still runs exactly as it did when I left the shop. I will never go anywhere else.”
Southeast Technical Institute
"I've worked with Todd Egge on various projects between Southeast Tech and Jay Egge Automatic Service. What an inspiration he is to the auto repair industry. Todd is light hearted, dedicated, sincere, approachable, and most of all, as honest as anyone can be. He treats customers with the highest respect when they come to him with their auto concerns. Jay Egge Automatic Service represents absolutely the latest in automatic transmission repair while at the same time offering you good old fashioned service and honesty. It is an honor to endorse Jay Egge Automatic Service and I support them wholeheartedly."